I'm not sure how many administrators are aware of this but in the Settings --> Administration --> System Settings area of CRM there is an option to set the "full-name format." The most common are typically "FirstName LastName" or "LastName, FirstName". You have many more options here available to you.
However, please note that when you change this setting it effects any records created after the change, it DOES NOT update all of the existing records in the system. I once made the change after a client had been using the system for nearly a year and they then had a mix of contacts whose names appeared in different formats. It's really weird to look through a list of contacts where some are formatted one way and others are formatted another way.
So, if you are going to make this change, make it before you start putting data into your CRM system. Otherwise, if you have to make the change and you already have data in the system then you could perform an UNSUPPORTED update through SQL to the fullname field. It's simple and typically it doesn't take long to run (it just depends on the number of records you have). But it works and that's the import thing.
But now you know.
Dynamic Methods Inc.