One of the shortcomings that I've found with some of the out-of-the-box features in MSCRM is the Email field. It's underlined, so it is supposed to be a link but when you click on it, instead of opening an email page like a URL does for a web page, it does nothing.
I finally decided to spend some time on figuring out some way around the "copy/paste" method that I have told so many users previously to do to work around this issue. And while I did not solve the onClick problem I did at least find a way to get an email page to come up with the email from the email field filled in. A huge win over the "copy/paste" method.
I found a way through JScript in the ISV.config to get everything I needed. I knew that I could use the "mailto:" call from the HREF HTML tags but I wasn't sure on how to reference it. So, after a little research I found a pretty cool way to get around this problem. So, I cannot by any means take full credit for figuring this out, I can only claim credit for finding the pieces necessary and putting them together to get what I needed done (as I'm sure most of us do through the wonderful knowledge share called the Internet). So, thanks to anyone any everyone who has posted about this, I probably saw your posts and they have contributed to this:
So, now I have a button along the toolbar that will open up your default email client to whatever email address you specify. I'm sure there are some much more complex scripts that can come from this (like a primary email selection box that then pics the corresponding email address to send the email to).
Dynamic Methods Inc.